Refund Policy

At EMPORIAX, customer satisfaction is important to us.

Returns or refund requests are accepted only for defective, damaged, or incorrectly supplied items and must be reported within 7 days of delivery.

Products must be unused and returned in their original condition and packaging.

After inspection and approval, refunds or replacements will be processed within a reasonable timeframe.

Shipping costs are non-refundable unless the return is due to our error.

For refund or return requests, please contact our support team through the contact information available on our website.